We, Genx Entertainment Limited (www.anytickets.co.uk), explain in this Policy how we collect, process and/or use information that we receive via our websites, emails we send, and mobile applications (collectively, the "Platform") that link to this Policy, as amended from time to time. This Policy describes how Genx Entertainment Limited collects, processes, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access, and correction of your personal information. For purposes of this Policy, personal information shall mean any information relating to an identified or identifiable natural person.
This Policy applies only to information we collect, process and use through the Platform. This Policy does not apply to information that we collect through other channels, such as information that we collect offline, from other websites or from emails you send us.
When you register with the www.anytickets.co.uk web site, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
The Contract between Us
Any contract for purchases made through the web site will be with Genx Entertainment Limited (www.anytickets.co.uk), a limited company number 11015163 whose registered office is at 2, Prykes Drive, Chelmsford, Essex, CM1 1TP, United Kingdom.
Governing Law and Jurisdiction
This contract (and any non-contractual obligations or dispute or claim arising out of or in connection with it) is subject to English law. These terms shall be governed by and interpreted in accordance with the English law and the English Courts shall have jurisdiction to resolve any disputes between us.
Genx Entertainment Limited (www.anytickets.co.uk) shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any defective to services that is caused by any event or circumstance beyond its reasonable control.
Genx Entertainment Limited (www.anytickets.co.uk) operates a complaints handling procedure to resolve disputes when they first arise. If you have a complaint with the www.anytickets.co.uk web site, please contact the customer service centre at the following email: firstname.lastname@example.org or alternatively you may contact us at the following postal address:
Genx Entertainment Limited
2, Prykes Drive
Viruses and Other Misuse
You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We reserve the right to report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.
Genx Entertainment Limited (www.anytickets.co.uk) may gather data, but only in accordance with the Data Protection Act 1998. We collect information about you to provide our services. In order for us to best provide our services to you (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. This means that the data collection is largely necessary for fulfilling the relationship we have with you, and where that is not the case, we have a legitimate interest in collecting the information described below.
Information You Give Us: When you fill out registration forms, submit your orders, or provide us with other personal information actively, we collect that information for processing and use in accordance with this Policy. Because we change our offerings and features from time to time, the options you have to provide us with personal information also may change.
Depending on how you interact with our Platform, the personal information we collect from you may vary. For example, to create an account we may ask only for an email address and password. In other circumstances, such as when you complete a form related to a particular service offering, we may ask you to provide other information, which may include your name, phone number, and/or postal address. We also collect and store certain information associated with actions you take. For example, when you search for events, we store the locations you search for and click on.
If you connect to the Platform using Facebook, Google+, or another social networking site (each a "Social Networking Site"), we will receive information that you authorize the Social Networking Site to share with us, which may include public profile information, birthday, current city work, school, and email address. When we receive this information, it becomes Genx Entertainment Limited account information for purposes of your use of the Platform. This information also constitutes personal information and is therefore subject to this Policy. Any information that we collect from your Social Networking Site account may depend on the privacy settings you have set with the Social Networking Site, so please consult the Social Networking Site's privacy and data practices. You have the ability to disconnect your Social Networking Site account from your Genx Entertainment Limited account by adapting the privacy settings in your Social Networking Site account. If you come to the Platform through a Social Networking Site, from other websites or with devices that enable third parties to collect information from or about you, such third parties receive information about you subject to their privacy policies.
Genx Entertainment Limited (www.anytickets.co.uk) has a privacy statement for all clients. All personal details that you give us are securely stored. We do not store credit card details nor do we share customer details with any 3rd parties. All credit card transactions are processed by Worldpay and as such Genx Entertainment Limited (www.anytickets.co.uk) is never in possession of your card details. Genx Entertainment Limited (www.anytickets.co.uk) do not, nor ever intend to, supply or sell customers details to any outside organization.
Information We Collect Automatically: When you use the Platform, your device is automatically providing information to us so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Platform. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.
2 Log File Information- Log file information is automatically reported by your browser or mobile application each time you access a website on our Platform. For example, when you access a Genx Entertainment Limited (www.anytickets.co.uk) website, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.
3 Device Information- We collect information about the device you use to access the Platform, including type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geolocation, or email address. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software records information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
Genx Entertainment Limited (www.anytickets.co.uk) will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of any orders and payments secure, but, in the absence of negligence on our part Genx Entertainment Limited (www.anytickets.co.uk) cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering.
Events beyond our Reasonable Control
We will not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
We may terminate your www.anytickets.co.uk membership at our discretion without notice. If we do so, we will give you a prorated refund of your membership fee. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of www.anytickets.co.uk, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
Changes to Site
Genx Entertainment Limited (www.anytickets.co.uk) may change this Site at any time without notice by adding or removing features or services. This will be without liability to you. Genx Entertainment Limited (www.anytickets.co.uk) reserves the right to withdraw offers and discounts at any time and at our discretion. Whilst every effort has been made to ensure the accuracy of the information presented, Genx Entertainment Limited (www.anytickets.co.uk) do not warrant that the information accessible via this Site is accurate and assumes no duty to update such information. Genx Entertainment Limited (www.anytickets.co.uk) does not accept liability for any errors or omissions.
Conditions of Use – Copyright & Fair Usage
Registered members may save and print individual items included on this Site. However this must be for your personal, non-commercial use only. Any other onward distribution or further publication is prohibited. Schools, teaching establishments, tutoring groups, other organisations or individuals wishing to make use of the questions must adhere to the strict rules of copyright.
Registered members are only permitted to use ‘Subscription’ material supplied by Genx Entertainment Limited (www.anytickets.co.uk) whilst they have a current paid subscription. On termination of a subscription (mutually agreed or not), all material supplied by Genx Entertainment Limited (www.anytickets.co.uk) must be deleted or destroyed (electronically or paper etc).
Notwithstanding the provisions of section, the fair use of a copyrighted work, including such use by reproduction in copies or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for own or classroom use), scholarship, or research, is an infringement of copyright. In determining whether the use made of a work in any particular case is a fair use, the factors to be considered shall include:
The purpose and character of the use, including whether such use is of a commercial nature or is for non-profit educational purposes;
the nature of the copyright infringement;
the amount and substantiality of the portion used in relation to the copyrighted work as a whole; and
the effect of the use upon the potential market for or value of the copyrighted work.
Genx Entertainment Limited (www.anytickets.co.uk) disclaims all warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose.
In no event shall Genx Entertainment Limited (www.anytickets.co.uk) be liable for any damages whatsoever, and in particular we shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use arising out of use of this website, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise.
Genx Entertainment Limited (www.anytickets.co.uk) grants access to the pages contained herein upon condition that the visitor or viewer accepts the jurisdiction of the courts and laws of England to govern matters between us in relation to this web site.
This website and assessment papers may include inaccuracies or typing errors. Changes are made from time to time on this website, and to the information contained within it. Advice received or gleaned from this website should not be relied upon for personal, medical, legal or financial decisions and you should contact an appropriate professional for specific advice tailored to your requirements.
Genx Entertainment Limited (www.anytickets.co.uk) does not suggest nor imply that any score achieved on any of its products will result in a pass in any exam nor acceptance at any school.
Genx Entertainment Limited (www.anytickets.co.uk) shall have no liability to you for any failure to provide access to the website. Whilst every effort is made to ensure access to the web site at all times, there may be periods where the website is offline.
Limitation of Liability
Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you a refund, if you cancel your contract, if we do not perform the contract within 30 days or other agreed timescale our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.
Any websites owned by Genx Entertainment Limited (www.anytickets.co.uk) may include links that will allow you to leave the site. These linked sites are not under the control of Genx Entertainment Limited (www.anytickets.co.uk) and as such Genx Entertainment Limited (www.anytickets.co.uk) is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites.
Genx Entertainment Limited (www.anytickets.co.uk) is not responsible for webcasting or any other form of transmission received from any linked site. Any links provided by Genx Entertainment Limited (www.anytickets.co.uk) are only as a convenience, and the inclusion of a link does not imply endorsement by Genx Entertainment Limited (www.anytickets.co.uk) of any site.
Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider. Access to a linked site will be subject to that sites own terms and conditions, to which you should refer.
Genx Entertainment Limited (www.anytickets.co.uk) does not sell products for purchase by children. Genx Entertainment Limited (www.anytickets.co.uk) sells products for purchase by adults. If you are under 18 years old, you may use anytickets.co.uk only with the express permission or involvement of a parent or guardian.
Genx Entertainment Limited (www.anytickets.co.uk) will be responsible for any losses you suffer as a result of us breaching these Terms if the losses were reasonably foreseeable to both you and to us when you joined anytickets.co.uk. Genx Entertainment Limited (www.anytickets.co.uk) will not be responsible for any indirect or consequential loss that is not reasonably foreseeable to both you and us when you joined anytickets.co.uk
We sometimes offer customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members can at any time choose not to continue to regular membership at the end of the trial period. You can cancel your promotional membership in Your Account at any time.
Any products acquired during registration using a promotion code, are the property of Genx Entertainment Limited (www.anytickets.co.uk).
Any actions perceived by Genx Entertainment Limited (www.anytickets.co.uk), to be a misuse will result in that registration being terminated without notice. This includes organisations or groups attempting to acquire bulk quantities of products or the same household attempting to acquire large quantities.
Refunds for goods / service purchased under a promotional offer will be based on the terms of the promotional price if refund is applicable.Your statutory rights are not affected.
Using Promotion Code: Promotion Codes can only be used online at www.anytickets.co.uk subject to these general terms and conditions, and any other specific conditions notified to you on the issue of promotion code. Promotion Code is redeemed by entering its code at the appropriate point in the online purchase process. Redemption may be subject to you providing proof of entitlement to use the Promotion Code. Your use of Promotion Code indicates your agreement to be bound by these Promotion Code Terms and Conditions. Genx Entertainment Limited (www.anytickets.co.uk) reserves the right to withdraw or cancel Promotion Code(s) for any reason at any time.
Distribution of Promotion Code(s): Promotion Code(s) are, and remain at all times, the property of Genx Entertainment Limited (www.anytickets.co.uk). The right to use Promotion Code(s) is personal to the original recipient and may not be transferred. No Promotion Code(s) may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without the prior written permission of Genx Entertainment Limited (www.anytickets.co.uk). Promotion Code(s) distributed or circulated without the written approval of Genx Entertainment Limited (www.anytickets.co.uk), for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.
Permitted usage of Promotion Code(s): Unless expressly stated otherwise at the time of issue of the Promotion Code(s);
Each issued Promotion Code will be valid for use by a recipient only once,
Only one Promotion Code will be valid for use per customer or household, as the case may be, and,
Promotion Code may not be used in conjunction with any other special offer or eCoupon.
Promotion Code(s) cannot be exchanged for cash or used to purchase gift-vouchers.
Excluded goods and services: Certain goods or services are excluded from all Promotion Code offers. From time to time other goods or services may be excluded and any such further exclusion will be notified to you along with the Promotion Code(s) or through our website. Promotion Code(s) may be limited to redemption in respect of certain products or services or certain products or services may be excluded from the ambit of use of the Promotion Code(s), in which case notice will be given to you at the time of issue of the Promotion Code(s). Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.
Minimum spend requirements: Where the redemption of Promotion Code(s) is subject to a minimum spending requirement, the redemption is only permitted in respect of the purchase of qualifying products which will be communicated to you at the time of issue of the Promotion Code(s). Excluded products and supplementary charges, such as delivery or postage & packing, shall not count towards a minimum spending requirement.
If more than one minimum spend offer is valid for use in an order, there must be sufficient qualifying spend to meet the requirements of each offer in total. For example, to use a £3 off £30 Promotion Code and a £5 off £50 Promotion Code in the same transaction (assuming that these Promotion Code(s) can be used together), you must spend at least £80.
Calculation of discount: Where an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be reduced by the stated discount percentage. Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the offer description.
Security and Fraud: When you use Promotion Code(s) you warrant to Genx Entertainment Limited (www.anytickets.co.uk) that you are the duly authorised recipient of the Promotion Code(s) and that you are using it in good faith. If you redeem, attempt to redeem or encourage the redemption of Promotion Code(s) to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence. If we reasonably believe that any Promotion Code(s) is being used unlawfully or illegally we may reject or cancel any Promotion Code(s) and you agree that you will have no claim against us in respect of any rejection or cancellation. Genx Entertainment Limited (www.anytickets.co.uk) reserves the right to take any further action it deems appropriate in such instances.
Limitation of liability: At all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order. All offers are subject to availability and while stocks last. Genx Entertainment Limited (www.anytickets.co.uk) shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any Promotion Code(s) or any failure or inability of a customer or household to use Promotion Code(s)for any reason.
Miscellaneous We reserve the right to vary or terminate the operation of any Promotion Code(s) at any time without notice. The failure of Genx Entertainment Limited (www.anytickets.co.uk) to take any action in respect of a breach of these terms and conditions shall not constitute a waiver of their enforceablility. Genx Entertainment Limited (www.anytickets.co.uk) reserves its rights in respect of these terms and conditions at all times.
No Genx Entertainment Limited (www.anytickets.co.uk) products are available for resale. Any products found to be acquired through resale will become the property of Genx Entertainment Limited (www.anytickets.co.uk).
Use of email addresses - Genx Entertainment Limited (www.anytickets.co.uk) uses the email addresses entered at registration / booking / buying tickets to provide updates.
Use of addresses - Genx Entertainment Limited (www.anytickets.co.uk) uses the addresses to send any hard products purchased and refunds.
Security of information - Genx Entertainment Limited (www.anytickets.co.uk) does not share the information we collect with any other organisations.
Information we collect
How We Use Information/Purposes
We use the information we collect to provide our services. In order for us to best provide our services (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. So it is largely necessary for fulfilling the relationship we have with you, and, where that is not the case, we have a legitimate interest in using the information we collect, including personal information, for these purposes:
to provide you with personalized content, services offered by Genx Entertainment Limited as well as promotional content and services (for example, Genx Entertainment Limited uses your previous search and browsing history, or Profile information, to determine relevant search results and provide you with recommended events you may be interested in; we also use your IP address and mobile device for these purposes);
to customise and improve the features, performance, and support of the site;
to provide relevant advertising, including interest-based advertising from us and third parties, which may mean that we share non-personally identifiable information to third-party advertisers;
for internal operations, including troubleshooting, data analysis, testing, research, and service improvement (this includes use of your IP address and mobile device information to help diagnose problems with our service and to administer the Platform);
to communicate with you or initiate communication with you on behalf of third parties through your Genx Entertainment Limited account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you provide to us or (where it is lawful for us to do so) that we otherwise obtain from third-party resources;
to analyze use of the Platform and improve the Platform;
to create aggregate and statistical data that does not identify you individually and that we can commercialize (for example, we use mobile device data and IP addresses to gather demographic information);
for other purposes that you separately authorise as you interact with Genx Entertainment Limited.
When we collect any information that does not identify you as a specific natural person ("Non-Personal Information"), we are permitted to use and disclose this information for any purpose, notwithstanding anything to the contrary in this Policy, except where we are required to do otherwise by applicable law. Examples of Non-Personal Information include: physical location information; demographic information, including gender, dates of birth, postcodes, etc.; or any personal information that has been anonymized, aggregated or de-identified. If we combine any Non-Personal Information with your personal information (such as combining your postcode with your name), we will use and disclose such combined information as personal information in accordance with this policy. Similarly, if applicable law requires that we treat certain Non-Personal Information as personal information, we will use and disclose this information as personal information in accordance with this policy.
How We Share Information/Recipients
We only disclose your personal information to third parties as follows:
We use affiliated and unaffiliated service providers all over the world (including web servers, cloud storage systems, CRM providers, email /SMS services, content support teams, marketing partners, advertising partners, and others) to help us deliver our service and run our business subject to strict confidentiality agreements. These companies are authorized to use your personal information only as necessary to provide these services to us;
In reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer and its affiliates accepting the commitments made in this Policy and compliance with applicable law;
We will otherwise share personal information with your consent.
Other Important Privacy Information
EEA Resident Rights
If you are a resident of the European Economic Area, you have the following data protection rights:
If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using Contact Us.
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using Contact Us.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" link in the marketing emails we send you. Registered users can manage their profile settings and email marketing preferences as described in the profile section. If you are an unregistered user, or to opt-out of other forms of marketing (such as postal marketing or telemarketing), you may contact us using the contact us.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Notwithstanding the foregoing, we reserve the right to keep any information in our archives that we deem necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Close Your Account
If you'd like to close your account, you can do so within your Account Settings. When you close your account, you will no longer have full access to your account, but we reserve the right to keep any information in a closed account in our archives that we deem necessary to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements. If, after you close your account, you wish to know which personal information we keep you can proceed in accordance with your rights set out above.
How Long We Keep Your Personal Information
We keep your personal information only so long as we need it to provide the Platform to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your personal information with and who carries out services on our behalf. Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can't identify you.
Privacy of Minors
To access or use the Platform you must be 13 years of age or older and, if under 18 or the age of majority in your jurisdiction, your use of Platform must be under the supervision of a parent or guardian or other responsible adult. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we remove such information and terminate the child's account.
The information about you that we collect, process and/or use through the Platform is controlled by Genx Entertainment Limited and the services it provides are hosted and provided outside of the European Economic Area (EEA), including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country. We take additional measures when information is transferred from the EEA. This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.
Genx Entertainment Limited (www.anytickets.co.uk) may send emails advertising other products which may be of little relevance and if so please accept our apologies.
Genx Entertainment Limited (www.anytickets.co.uk) site is powered and managed by Webranges Technology Solutions Limited.
No credit card information is stored on our own servers.